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How pkr500 Handles Your Personal Information

When you open an account and fund it via JazzCash, Easypaisa, or Raast, you share data with us — and this page tells you exactly what we collect, why we keep it, and how you can ask us to change or remove it.

No third-party data salesPayment data kept minimalAccount access via secure OTPContact us to request changes
pkr500 How pkr500 Handles Your Personal Information
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

Your account and payment data are handled under strict internal access controls. We use SSL encryption on all data in transit, and your JazzCash, Easypaisa, or Raast transaction references are stored in isolated payment records separate from your general profile. Login is protected by OTP verification to your registered number, and we flag any login from an unrecognised device for a secondary check. Here is how each protection area works in practice.

Cookie Use We set session cookies to keep you logged in and analytics cookies to see how the platform loads on your device. You can adjust cookie preferences from the consent banner or your account settings.
Payment Data Isolation Transaction references from JazzCash, Easypaisa, and Raast are stored separately from your profile data. We access them only when verifying a deposit or resolving a withdrawal query.
Data Retention Active account data is kept for the life of your account. After closure, we retain only what applicable law or fraud-prevention obligations require, then delete the rest on request.
Third-Party Access We share data with payment processors solely to complete your transaction. No profile or behavioural data is passed to advertisers or external marketing platforms without your explicit consent.
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access the personal data we hold, correct something that is wrong, or ask us to delete records, the fastest path is through our support channel. Reference your account number and state clearly which data request you are making — this speeds up our response. We aim to acknowledge every data request promptly and resolve it within the timeframe our policy requires.

Live Chat Start a chat session from your account dashboard. Quote your registered mobile number and the nature of your data request so we can route it correctly.
Email Support Send your request to our support address listed in your account settings. Include your account ID and a clear description of what data action you need.
Account Settings Several data preferences — including marketing communications and cookie consent — can be adjusted directly inside your account settings without contacting support.

Your Privacy Rights — Common Questions

These are the questions we hear most often about how your data is used, who can see it, and how to act on your rights. If your question is not here, our live chat team can answer it directly from your account dashboard.

We collect your name, mobile number, and the payment method you link — JazzCash, Easypaisa, or Raast. We also log device type and session data to protect your account from unauthorised access.

Yes. Submit a data-access request through live chat or email, quoting your account ID. We will confirm the data we hold and share a summary within the timeframe our policy sets.

We share transaction references with payment processors — JazzCash, Easypaisa, Raast — only to complete your deposit or withdrawal. We do not sell personal or behavioural data to advertisers.

Contact support via live chat or the email address in your account settings. State that you want your data deleted, and we will process the request, keeping only what law or fraud obligations require.

An OTP is sent to your registered number when we detect a new or unrecognised device. Access is blocked until you verify. SSL encryption covers all data moving between your device and our servers.

We keep only what applicable law or fraud-prevention rules require after your account closes. Everything beyond that is deleted on request. Availability of this service depends on local law where you are.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.